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"Sunday shambles"

A review of Wetherspoons by Unhappy customer written on Wednesday 23rd of May 2018


Was in Witherspoon’s Perth for Sunday breakfast with family, 6 adults and 2 children, when we arrived there were 2 bar staff serving, we made or order (all breakfasts except 1 chicken nuggets and chips) when asked for coffee was told there were no cups and handed a take away paper cup, we were told breakfast would be 20min wait, we were left waiting an hour and 15mins, even after asking 3x where our food was and got brushed off, there was 1 person running from table to table giving out half orders, was told from person in charge that there was only 1 chef also, everyone’s orders were coming out wrong cold and over cooked, my hisband walked out before food arrived at table, I have photos of what we were served up and did not eat for various reasons, I asked person in charge for number or contact details for head office as was putting in formal complaint to which he responded was I serious about complaint as it would go back to him anyway I asked for refund which given circumstances was granted and given, and left with no information, did not eat food as found it highly unacceptable to eat! I will be taking this complaint further also with my proof, service and food were just a total shambles.

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